OUR CUSTOMERS

info@panafricansl-cameroun.com

8437, KOUMASSI Boulevard BESSEKE, DOUALA, LITTORAL, CM

Open: Mon - Fri 8:00 a.m. to 4:00 p.m.

Saturday: 9:30 a.m. to 2:00 p.m.

237 679 526 731

OUR CUSTOMERS

TARGET

Pan-African Savings & Loans SA focuses on offers directed to contractors and workers of the formal

and informal sectors actually poorly supplied by classical financial institutions:

Small and micro entrepreneurs of the formal and informal sector

Founders of schools, establishments and private formation centers

Associations

Employees of the public and private sector

Independent workers

Economic operators of the formal and informal sector

Liberal professions (medical doctors, lawyers, bailiffs, notary)

Particulars

Students

Groupings (ICG and IEG)

Medium contractors

N.G.O

Financial institutions

Teachers/retired

Customers satisfaction occupies the heart of our activities with flexibility and passion

Customers’ service at Pan-African Savings & Loans SA is an attitude. It takes thousands of francs and months to find a customer… and just a few seconds to loose him.

Pan-African Savings & Loans SA strives to know its customers well. Always listening to customers. We listen to your greatest desires, your greatest fears, your greatest frustrations…

At Pan-African Savings & Loans SA, the customer is always right. ‘’The customer stays and remains my real boss, for he is the one really paying my monthly salary’’.

The commercial strategies of Pan-African Savings & Loans SA is based on a number of pillars:

Opening of proximity agencies and serving points.

Attractive credit and saving products based on the approach « “ offer of value»

Quality customer service.

Culture of a good reputation on the market.

Targeting the market and adequate market offers.

The implementation of this strategy makes Pan-African Savings & Loans SA to focus on the offer directed towards the entrepreneurs’ and workers’ segment of the informal sector actually poorly served by classical financial institutions.

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Microfinance institution, operating in the granting of credit, savings, sale of currencies, collection of taxes, payment of salaries and more...

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